Our Surgery doors are open between the hours of 8.00am-6.30pm Monday to Friday. We now offer both telephone,face to face and video appointments based on patients choice. Please note if you choose a face to face appointment and fail to attend at the appointment time given you will not be seen.
We are not open any English designated Bank holidays. During closure periods or weekends and/or Bank holidays. Should you require any general medical assistance during our closed period, please ring 111 for medical assistance. For any accidents please go to your nearest A&E dept. or for Minor injuries to your nearest Urgent care Centre (UCC), which for Rochdale is based at Whitehall Street (Rochdale old a&e dept). For anyone experiencing chest pains, please ring 999 or go to your nearest A&E dept. as soon as possible.
Please Note: We have now added a telephone queuing system, our phones are manned every working day by 3 receptionist Monday to Friday 8.00 am – 6.30 pm, if you get the engaged signal this means all our lines are busy, so please hang up and try later.
If you do not require an appointment with a GP on the day your ring, please telephone after 10.00 am for tests, results or prescriptions.
We are experiencing a lot of patients who are abusing our staff and some GP’s and believe that it is acceptable to be aggressive or verbally abusive towards our staff, this is unacceptable,we operate our service under the N.H.S. Zero Tolerance scheme and this means we are prepared to remove patients and may ask them to seek there medical care from another source. Therefore please be kind when dealing with personnel at the surgery.
We have patients demanding appointments with a certain doctor, which they say they are registered with and believe they have rights to see that GP only, this is not correct they have a right to ask for a certain GP, but if that doctor is fully booked then it is expected they should accept an alternative GP if offered.
Please be aware we do not open Saturdays or Sundays or any English Bank Holidays. Thank You
Thank you