Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

We do not register patients via online due to previous experience of patients who are not with our catchment area, trying to register and becoming disappointed they are unable to.

Access to Medical records either via practice or online

Please click the links below to view our policies. Access to online medical records Policy Access to medical records Policy May 18 Patients should register for online access by contacting ... [continue] Access to Medical records either via practice or online

Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager in writing, email or ... [continue] Complaints policy

How to register

We have an open list and welcome requests for registration from patients living in or moving into the practice area. You can register by completing a registration form available from ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please contact our reception staff who have all the details and further information on the catchment area covered by the practice.

Updating your details

If you change name, address or telephone number, please let our receptionist staff know by either telephoning, calling in to our reception desk, e-mailing your changes or putting in writing to us stating ... [continue] Updating your details

Useful contact details

Links and email addresses Dawes Family practice website – dawesfp.gpsurgery.net Dawes Prescription email address – dawesfp.prescriptions@nhs.net Nhs England: england.contactus@nhs.net Nhs North: www.england.nhs.uk/north/ Heywood, Middleton & Rochdale CCG – gmicb-hmr.hmr.enquiries> Asthma ... [continue] Useful contact details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

Zero Tolerance NHS Policy We take seriously any threatening, abusive or  violent behaviour against any of our staff or other patients. If a patient is verbally abusive to either staff or other patients ... [continue] Violent or abusive behaviour

Date published: 8th March, 2014
Date last updated: 22nd December, 2023